{"id":122,"date":"2026-09-16T13:54:32","date_gmt":"2026-09-16T10:54:32","guid":{"rendered":"https:\/\/jg.amrelselimy.cloud\/delivery\/"},"modified":"2026-11-11T21:05:07","modified_gmt":"2026-11-11T19:05:07","slug":"delivery","status":"publish","type":"page","link":"https:\/\/joiaandgina.com\/ar\/delivery\/","title":{"rendered":"\u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062f\u0641\u0639"},"content":{"rendered":"

We deliver anywhere in Egypt, and you pay the courier in cash when your order arrives. Here is exactly how it works, including the parts most shops leave out.<\/p>\n\n\n

Where we deliver<\/h2>\n\n
\n
Where you are<\/th>Usually takes<\/th><\/tr><\/thead>
\u0627\u0644\u0625\u0633\u0643\u0646\u062f\u0631\u064a\u0629<\/strong><\/td>1\u20132 working days<\/td><\/tr>\n
\u0628\u0627\u0642\u064a \u0645\u062d\u0627\u0641\u0638\u0627\u062a \u0645\u0635\u0631<\/strong><\/td>2\u20135 working days<\/td><\/tr>\n
Outside Egypt<\/td>Not available yet<\/td><\/tr>\n<\/tbody><\/table><\/figure>\n\n

One delivery charge per order, however many pieces are in it. The charge depends on your governorate and appears in your cart and at checkout as soon as you have chosen it, and is added to the amount you hand the courier.<\/p>\n\n

Times are working days and do not count Fridays or public holidays. Remote governorates can take a day or two longer; if yours is one of them we will say so on the phone rather than let you wonder.<\/p>\n\n

Why you cannot see the charge straight away<\/h2>\n\n

Because it depends on where you are, and we would rather show you the real number than an average. Enter your governorate at checkout and the exact charge appears in your total before you commit to anything.<\/p>\n\n

Paying<\/h2>\n\n

Cash on delivery, and only that, for now.<\/strong> You pay the courier when the order is in your hands. There is no card form on this website, nothing is stored, and we will never ring you to ask for card details \u2014 if someone does, it is not us.<\/p>\n\n

Please have the amount ready if you can. Couriers do not reliably carry change, and a 500 note for a 674 EGP order slows everyone down.<\/p>\n\n

What actually happens after you order<\/h2>\n\n
    \n
  1. You place the order.<\/strong> You get an email confirming we have it. Nothing has been dispatched yet.<\/li>\n
  2. We telephone you.<\/strong> Usually the same working day. We confirm the pieces, the sizes and the address, and check the items are genuinely on the rail.<\/li>\n
  3. We send it.<\/strong> Once confirmed, the order is prepared at the branch and handed to the courier.<\/li>\n
  4. The courier calls before arriving.<\/strong> Please keep your phone reachable \u2014 it is the single biggest cause of failed deliveries.<\/li>\n
  5. You pay in cash and check the parcel.<\/strong> You are entitled to open it and look before you pay.<\/li>\n<\/ol>\n\n

    If something goes wrong<\/h2>\n\n

    Nobody is home<\/h3>\n

    The courier will try again the next working day and will telephone first. After two failed attempts the parcel comes back to us and we will call to arrange a new date. You are not charged twice.<\/p>\n\n

    We cannot reach you to confirm<\/h3>\n

    We try for two working days. If there is still no answer we hold the order rather than cancel it, and email you. Nothing is sent, and nothing is charged, until we have spoken.<\/p>\n\n

    The piece sold in the shop before we could confirm<\/h3>\n

    It happens \u2014 the website and the till are reading the same stock, and occasionally a customer in the shop is a few minutes quicker. We will call, offer you the nearest alternative, and cancel without charge if you would rather not. You will never be charged for something we cannot supply.<\/p>\n\n

    You change your mind at the door<\/h3>\n

    You may refuse the parcel. Nothing to pay. We would only ask that if you know beforehand, you call us instead \u2014 a refused delivery costs us the courier fee either way, and a phone call saves everybody the trip.<\/p>\n\n

    Delivery on returns<\/h2>\n

    The delivery charge is for delivering. It is not refunded when you simply change your mind \u2014 but if a piece arrives faulty, damaged or not what you ordered, we refund the delivery too. See Returns & Exchanges<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

    \u0627\u0644\u0634\u062d\u0646 \u0644\u0643\u0644 \u0645\u0635\u0631\u060c \u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645\u060c \u0648\u0643\u0644 \u0627\u0644\u0644\u064a \u0628\u064a\u062d\u0635\u0644 \u0628\u0639\u062f \u0645\u0627 \u062a\u0637\u0644\u0628\u064a.<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-122","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/pages\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":2,"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/pages\/122\/revisions"}],"predecessor-version":[{"id":6371,"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/pages\/122\/revisions\/6371"}],"wp:attachment":[{"href":"https:\/\/joiaandgina.com\/ar\/wp-json\/wp\/v2\/media?parent=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}