Contact Us
Talk to us
Questions about an order, a size, or something you saw in a branch — we would much rather you asked than guessed.
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Ask on WhatsApp
Sizing, stock checks, a photo of a fault. Usually answered within a few hours, in shop hours.
Chat on WhatsApp -
Confirm by phone
Anything urgent about a delivery. We also call you on this line to confirm every order before it is sent.
Call the shop -
Visit Falaky
3-4 El Falaki Street (off Saad Zaghloul Street), Raml Station, Alexandria
Joia Falaky and Gina Falaky. Try on, exchange, or get a cash refund for anything bought online.
Get directions
Seven shops across Alexandria
Stock differs between branches. If you have seen something here and want to try it on, call first and we will put it aside for you.
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Falaky
Joia Falaky · Gina Falaky
3-4 El Falaki Street (off Saad Zaghloul Street), Raml Station, Alexandria
Where the business began in 1989, and still our largest selection.
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Gleem
Joia Gleem · Gina Gleem
Two shops close together, with the widest range of occasion pieces.
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Ibrahimeya
Joice Ibrahimeya
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Also ours
Yuppie · Gina Class
For directions to any other branch, call 03 4871519 / 03 4803036 or message us on WhatsApp.
- Opening hours
- 10 AM – 11 PM
- [TO CONFIRM: address]
- About an online order
- Bring the piece, its tags and your order number (it begins WEB-). Any branch can exchange it or refund you in cash.
Send us a message
Writing about an order? Include the order number from your confirmation email. It saves a round of questions.
Faster answers: Delivery · Returns · Size guide · FAQ