Talk to us

Questions about an order, a size, or something you saw in a branch — we would much rather you asked than guessed.

  1. Ask on WhatsApp

    +20 102 162 4814

    Sizing, stock checks, a photo of a fault. Usually answered within a few hours, in shop hours.

    Chat on WhatsApp
  2. Confirm by phone

    03 4871519 · 03 4803036

    Anything urgent about a delivery. We also call you on this line to confirm every order before it is sent.

    Call the shop
  3. Visit Falaky

    3-4 El Falaki Street (off Saad Zaghloul Street), Raml Station, Alexandria

    Joia Falaky and Gina Falaky. Try on, exchange, or get a cash refund for anything bought online.

    Get directions

Seven shops across Alexandria

Stock differs between branches. If you have seen something here and want to try it on, call first and we will put it aside for you.

For directions to any other branch, call 03 4871519 / 03 4803036 or message us on WhatsApp.

Opening hours
10 AM – 11 PM
Email
[TO CONFIRM: address]
About an online order
Bring the piece, its tags and your order number (it begins WEB-). Any branch can exchange it or refund you in cash.

Send us a message

Writing about an order? Include the order number from your confirmation email. It saves a round of questions.

    Faster answers: Delivery · Returns · Size guide · FAQ